FAQ about our buying
How are users calculated?
Users are calculated as the total number of unique users who are subscribed to any list on your platform in any given month. We only charge once for each users, so if a a user is subscribed to multiple lists, we only count that user once. Users are recognised by their email in most cases.
What happens if I exceed the user count under my current plan
If you exceed the maximum number of users allowed in your plan during, we’ll keep you up and running and adjust your yearly fee from that specific date.